Nice to meet ya!
I'm Alexa: a seasoned Senior User Experience Research Manager with a passion for improving research processes, amplifying customer voices, and cultivating team culture. I specialize in forming teams and maximizing efficiency.
Friends and colleagues know me as Alexa “tell-me-a-little-bit-more-about-that” Carleo.
I am currently a Senior User Experience Research Manager at Verizon Connect.
Check out my work
Rapid Research: Process Creation & Project Management
Forming a team and creating a research process that delivers customer insights, rapidly.
Research Operations: Team Formation & Leadership
Forming a team that empowers our researchers to do impactful research (minus the overheard).
Reveal in a Box: Strategic Product Research
Taking a product tier from a business idea to a customer-centric reality in 6 months.
Kudos from the team
“Being on a team with Alexa is getting to see a genius at work! She's brilliant and creative in her execution on UX research. She's pragmatic and a "do-er" when it comes to project management. Most impressively, she's empathetic and inclusive in her approach to management and leadership.”
Cheryl Abellanoza - Associate Director of UX Research at Verizon Connect
“Thank you for your leadership, always bringing us forward to our next phase, we are lucky to have you on our team.”
April Durrett - Global Head of Experience at Verizon Connect
“The Rapid Research team are superstars […] Alexa must do a great job managing them as they are all very nice and super helpful.”
Senior Product Owner at Verizon Connect
Ask me about…
Dying to reach out but unsure of how to break the ice? Here are some conversation starters!
Mentorship
I spend some of my spare time mentoring students and early professionals through my alma matter (Go Jackets) and ADPList.
Speaking Engagements
My theatre background means I am not scared to speak my mind in front of a crowd (or do karaoke). Reach out if you want my opinions or facilitation abilities!
Hobby Hopping
I am a chronic hobby collector - let’s chat about journaling, reading, sewing, kpop, running, video games, Dungeons & Dragons, or Magic: The Gathering!
